2024 – present
Independent Consultant · Full-stack Development & Automation
Freelance
- Design, development and deployment of custom web systems for small businesses (see Projects).
- Refactored a 3,300+ line monolithic backend into modular routes; credentials moved to environment variables and passwords to bcrypt.
- Test and production environments, PM2 deployments and automated cloud backups with 60-day retention.
- Daily use of AI (Claude Code) for refactoring, code review and documentation.
Node.jsMySQL / MariaDBJavaScriptLinuxApplied AIAutomationSecurityMicrosoft 365 / Entra IDNetworking
2018 – 2024
Latin America Software Coordinator
Terumo BCT
- Led a regional team of 5 IT professionals: training, supervision and project management.
- Coordinated medical software deployments and integrations with existing infrastructure and third-party systems.
- Liaison with US and international management to align regional operations with global strategy.
- Tier 3 technical support and user training across Latin America.
Microsoft 365 / Entra IDLeadershipIntegrationsTier 3 supportEnglish
2006 – 2018
Latin America IT Support Supervisor
Terumo BCT
- Led a team of 3 running IT operations across 8 countries, reporting to US management.
- Active Directory administration for 4,000+ users: provisioning, access and policy compliance.
- Owned the regional IT budget (OPEX and CAPEX) and vendor negotiations; reported results to leadership.
- Improved network and server infrastructure, server room and wireless, following IT governance practices.
- Vendor management and SLA oversight.
SecurityActive DirectoryMicrosoft 365 / Entra IDWindows ServerNetworkingLeadershipBudgetVendorsEnglish
1998 – 2004
South America IT Field Operations
PeopleSoft
- Server room, wireless network and server infrastructure.
- Active Directory for about 2,500 users.
- Regional IT procurement (CAPEX and OPEX) coordinated with US headquarters.
- Tier 1 and 2 support and customer training environment management.
Active DirectoryWindows ServerNetworkingBudgetVendorsEnglish